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Frequently Asked Questions
Q: Is delivery provided? How does it work?
A: Yes, delivery is provided upon request. You may opt for our courier delivery or SingPost delivery.
For courier delivery, our delivery personnel will tranport your items at your own convenient time and location, right to your doorstep and ensure that your items arrive in pristine condition. A courier delivery charge of SGD 15 applies. For SingPost delivery, you may choose either Normal Mail Package or Registered Mail Delivery. We implement a flat fee of SGD 3 for postage, regardless of size or weight of items. Please allow 2-3 working days for delivery of your items. We are not responsible for missing packages via normal mail postage. Registerd Mail Delivery incurs an additional fee on top of normal postage fee per package. An article tracking number is provided. The cost of Registered Mail Deliery is SGD 5. Q: Do you accept credit cards or Paypal?
A: Sorry, no. We only accept Internet Banking or ATM transfers at this moment.
Q: Your web site does not display or work correctly.
A: Please ensure you have the latest Adobe Flash version in your web browser. This site is optimized for 1024 x 768 screen resolutions. Also, please enable JavaScript on your web browser.
Q: I am from outside of Singapore. Can I place an order?
A: We are so sorry, we do not accept international orders at this moment. Presently we only handle deliveries within Singapore. However, we can temporary keep your items until your arrival in Singapore.
Any further questions? Feel free to contact us. |
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